Privacy Policy

Literati, Inc. (“Literati”, “we”, “us”, or “our”) is committed to protecting your privacy. We have prepared this Privacy Policy (the “Policy”) to describe to you our practices regarding the personal information we collect from users of our website, located at literati.com (the “Site”), mobile applications, and the subscription service offered through the Site (collectively, the “Services”).

This Policy is intended to explain the conditions under which we collect, use, and disclose personal and other information in connection with the Services, and your rights in relation to that information. By visiting our Site or accessing or using the Services, you are agreeing to the terms of this Policy.

The personal and other information that we collect about you is controlled by Literati which is headquartered in the United States at 4509 Freidrich Ln, Unit 402, Austin, TX 78744.

Questions, Contacting Literati, Reporting Violations

If you have any questions, concerns or complaints about our Policy, our data collection or processing practices, or if you want to report any security violations to us, please contact us at help@literati.com, or 4509 Freidrich Ln, Unit 402, Austin, TX 78744.

Information Collected

Information You Provide to Us.

When you register for an account (your “Account”) through our Services, we will collect personal information that you provide us, such as your name, email address, phone number, and password. When you sign up for certain portions of the Services, we or our third party payment provider will collect payment, shipping and billing information in order to process your transaction. In addition, we collect the name and birth date of any customer, including any children, joining our book club if you subscribe to the Service.

If you purchase a gift for another recipient through our Services, we or our third party payment provider will collect payment information. We will collect the sender’s and gift recipient’s names, if provided, as well as a personal message, if provided. We also collect the recipient’s email address if the gift is to be delivered electronically.

When you receive a shipment, we record which books you keep and which you return (if applicable). If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.

We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts—such as our communications with you via email or phone, or your customer service records. We will treat such combined information as personal information and protect it in accordance with this Policy.

From time to time, we may ask users of the Services to participate in surveys, contests, or promotions. Such surveys, contests, and promotions may be used to collect both personal and non-personal information. Participation is completely voluntary, and you therefore have a choice whether or not to disclose your information.

Information Collected via Technology

When you visit our Site, some information is automatically collected. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type (including the “User Agent” string), referring/exit and destination pages, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

Like many online services, we also use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site or with our Service. This type of information is collected to make the Services more useful to you and to tailor the experience with us to meet your special interests and needs.

We work with a number of marketing companies that assist in marketing our services to you on third party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you. While not a comprehensive list, some of these marketing companies we work with are Facebook and Google. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: http://www.aboutads.info/choices.

We also work with a number of third party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our Services and understand how people find and navigate our Site. Currently, we work with the following analytics companies: Google, Facebook, Mailchimp and Mixpanel. This is not intended to be a comprehensive list and we may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their websites.

Information Collected via Referrals

Literati may offer a referral credit or bonus to you for referring others and/or our subscribers for referring you to us. When you refer others, we may identify you as the referrer in communications with the potential new subscriber. In instances where you sign up for the service through a referral link posted anywhere, including but not necessarily limited to Twitter, Facebook, Pinterest, email, or message board, the referring subscriber will be able to see that you signed up and view your email address. No other information is shared. 

How We Use Your Information

In general, personal information you submit to us or that we collect is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:

  • to respond to comments, requests and questions and provide customer service;
  • to facilitate the creation of your account;
  • to identify you as a user in our system;
  • to improve the quality of experience when you interact with our Services, including the testing of different page and app designs to see which performs better;
  • to send you administrative email notifications, such as security or support and maintenance advisories;
  • to resolve disputes and/or troubleshoot problems;
  • to develop and improve marketing and advertising for the Services;
  • to process and deliver your order;
  • to respond to your inquiries related to employment opportunities or other requests; and
  • to comply with legal and/or regulatory requirements.

We also may use the personal information that we collect to send you promotional communications, including emails or postal mail about the products and services offered by Literati. Although we hope you will find our promotional emails of interest, you may opt out of receiving them by sending an email to help@literati.com with "opt out" in the subject line, or by clicking on the "unsubscribe" link in any promotional email. Promotional emails will also have instructions for opting out of that type of communication in the future.

We may store and process your personal information in the United States and other countries.

We may post user feedback on the Services from time to time. If you make any comments on a blog, wall, forum, or Social Networking Profile associated with the Services, you should be aware that any personal information you submit there can be read, collected, or used by other users of these platforms, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on these platforms.

We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve the navigation thereof. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

Disclosure of Your Personal Information

We disclose your personal information as described below and as described elsewhere in this Policy.

When you use the Services, the personal information you provide will be shared with the third parties that you authorize to receive such information.

We may share your personal information with third party service providers to: provide you with the Services; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services.

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.

Regardless of any choices you make regarding your personal information (as described below), Literati may disclose personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on Literati; (iii) to protect or defend the rights or property of Literati or users of the Service; and/or (iv) to investigate, or assist in preventing, any violation or potential violation of the law, this Policy, or the applicable Terms of Use.

Third Party Websites

Our Services may contain links to third party websites and content. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Your Choices Regarding Personal Information

We offer you choices regarding the collection, use, and sharing of your personal information. We will periodically send you free newsletters and emails that directly promote the use of our Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly at help@literati.com. Despite your indicated email preferences, we may send you service related communication, including notices of any updates to our applicable Terms of Use or Privacy Policy.

If you decide at any time that you no longer wish to accept cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.

You may change any of your personal information in your Account by editing your profile within your Account. You may request deletion of your personal information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.

While we and others give you the choices to control the information collected and used as described in this Policy, there are many web browser signals and other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

This Policy addresses only our use and disclosure of information we collect from and/or about you in connection with the Services. If you disclose information to others, or authorize us to do the same under this Policy, the use and disclosure restrictions contained in this Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

Reviewing and Updating Your Information

To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and request details about how we process it, (ii) request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, (iii) request that we update or correct inaccuracies in that information, (iv) object to our use of your personal information, (v) ask us to block or delete your personal information from our database, and (vi) request to download the information you have shared on the Services. You may make these requests and any other inquiries about this Privacy Policy by emailing help@literati.com or calling us at 833-548-5683. Any such requests are subject to the protection of other individuals’ rights and applicable law. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

If you want to deactivate your account, please contact us by email at help@literati.com. Note that deactivating your account does not cause your account information to be deleted from our servers. You can request such deletion by emailing our Customer Support team at help@literati.com.

Users Outside of the United States

If you are a non U.S. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.

A Note About Children

Children under the age of 13 are not eligible to use our Services directly. We do not collect or store personal information submitted by children we know to be under the age of 13. If a child under 13 submits personal information to us and we learn that the submitter is under 13, we will take steps to remove the personal information from our databases. If you believe that we might have received personal information submitted by a child under 13, please contact us at help@literati.com.

Persons over 13 but under 18 years of age may use the Services only in conjunction with and under the supervision of a parent or legal guardian.

Changes to this Policy

This Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on the Services and updating the “Last Updated” date below. Any changes to this Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on the Services. These changes will be effective immediately for new users of our Services. Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Notice to California Residents

If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Literati to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to help@literati.com or write to us at: Literati, Inc. 4509 Freidrich Ln, Unit 402, Austin, TX 78744.

Contact Information

We welcome your comments or questions about this Policy. You may contact us via email at help@literati.com or via post at the following address: Literati, Inc 4509 Freidrich Ln, Unit 402, Austin, TX 78744 

Last Updated:  Feb 27, 2024